Last updated: 2 June 2026
This Privacy Policy explains how CK Pizza & Food Point
("we", "us", or "our") collects, uses, discloses, and protects your
information when you use our website, mobile application, and related
services (collectively, the "Services"). By using our Services, you
agree to the practices described in this policy. If you do not agree,
please discontinue use of the Services.
1. Information We Collect
We collect the following categories of information so we can take and fulfil your orders:
- Information you provide: your name, phone number, delivery address, and order details when you place an order or contact us.
- Payment information: if you pay online, payment is processed by secure third-party payment providers. We do not store full card or banking details on our own servers.
- Device & usage information: device type, operating system, app version, IP address, and basic usage analytics that help us keep the Services working and secure.
- Location information: with your permission, approximate or precise location may be used to estimate delivery and show nearby availability. You can disable location access at any time in your device settings.
2. How We Use Your Information
- To receive, prepare, process, and deliver your food orders.
- To contact you about your order status, confirmations, and support requests.
- To operate, maintain, improve, and secure the Services.
- To detect, prevent, and address fraud, abuse, or technical issues.
- To comply with applicable legal and regulatory obligations.
3. Permissions We May Request
Our mobile application may request the following device permissions. Each is optional where possible and used only for the stated purpose:
- Location: to estimate delivery distance and time.
- Network/Internet access: to load menus, place orders, and process payments.
- Notifications: to send order updates and offers (you can opt out).
- Storage/Camera (if applicable): only when you choose to upload an image or save a receipt.
4. Sharing of Information
We do not sell your personal information. We share information only as needed to provide the Services:
- With delivery personnel to fulfil your order.
- With trusted service providers (e.g., payment processors, hosting, analytics) bound by confidentiality obligations.
- When required by law, regulation, legal process, or enforceable government request.
- To protect the rights, property, or safety of our customers, staff, or the public.
5. Data Retention
We retain personal information only for as long as necessary to fulfil
the purposes described in this policy, including order records, legal,
accounting, or reporting requirements. When information is no longer
needed, we securely delete or anonymise it.
6. Data Security
We use reasonable administrative, technical, and physical safeguards
designed to protect your information against unauthorised access, loss,
misuse, or alteration. However, no method of transmission or storage is
completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our Services are not directed to children under the age of 13 (or the
minimum age required in your jurisdiction). We do not knowingly collect
personal information from children. If you believe a child has provided
us with personal data, please contact us so we can remove it.
8. Your Rights & Choices
- You may request access to, correction of, or deletion of your personal information.
- You may withdraw consent for optional permissions (such as location or notifications) at any time via your device settings.
- You may opt out of promotional messages while still receiving essential order-related communications.
To exercise any of these rights, contact us using the details below.
9. Third-Party Services
Our Services may rely on third-party tools (such as payment gateways and
analytics providers) that have their own privacy policies. We encourage
you to review their policies. We are not responsible for the privacy
practices of third parties.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will
revise the "Last updated" date above and, where appropriate, provide
additional notice. Your continued use of the Services after changes
take effect constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your information, please contact us:
- CK Pizza & Food Point
- Phone: +92 321 685 4712
- Address: Mohallah Rajpootan, Main To Sheikhupura Road, Tatlay Aali, Gujranwala, 52250, Pakistan